# Software and product: what operators said this week

Product and engineering leaders on what they shipped and why.

Updated 2026-10-29. Source: https://verbatim.theartofservice.com/topics/software

> "In my Pentagon work, I learned that when you launch a missile, you notify all the other countries, and they train their satellites on your missile launch, which is two reasons. One, they make sure that you did what you said, and second, they get to train their missile launch watcher."
- Eric Schmidt on Rapid Response, 2026-10-27, at 24:19. Listen: https://verbatim.theartofservice.com/listen/038b5e8f398b1e21

> "And then we also have a monthly subscription. So similar to some of the other wearable models like Aura and Whoop where you have hardware plus software. And what's the software subscription price? Between $19 and $29. But right now everyone's pre-ordered at $29 a month."
- Jack Walters on The Pitch, 2026-10-21, at 10:04. Listen: https://verbatim.theartofservice.com/listen/f30a2c25028ce79e

> "I have my own security agent that reviews the code. And it's like, well, Claude just created the code. But then Claude is now with its security app going, well, that code is insecure."
- George Kurtz (CrowdStrike executive) on No Priors: Artificial Intelligence | Technology | Startups, 2026-10-22, at 38:19. Listen: https://verbatim.theartofservice.com/listen/1079a19062a0bedd

> "we're going to invent a product that sells for exactly $100. And this is actually a really good TikTok shop product because it has 70% gross margins, meeting our landed product cost is $30"
- Jordan West on The Unofficial TikTok Shop Podcast with Jordan West, 2026-10-24, at 0:48. Listen: https://verbatim.theartofservice.com/listen/0ae03f37f0910c4f

> "But if that 30% was on things that were taking you 200, you know, engineer hours to achieve, right, you've done wonders"
- Doug Barbin on Security & GRC Decoded, 2026-10-23, at 39:33. Listen: https://verbatim.theartofservice.com/listen/1201a637521b7235

> "A lot of software packages, ours has it actually, has a change management cycle built into it."
- Jim Moran on The ISO Review Podcast, 2026-10-27, at 7:43. Listen: https://verbatim.theartofservice.com/listen/7b0190ecac808eb9

> "run randomized unannounced audits on their work, make accountability a feature of the software"
- Paul Alex on The Level Up Podcast w/ Paul Alex, 2026-10-24, at 1:41. Listen: https://verbatim.theartofservice.com/listen/446af5886c587885

> "…when I purchased the organization in 19, launched a fractional HR company for individuals that don't have, don't want, don't need a full-time HR person."
- Chrissy Myers on Level Up Claims, 2026-10-21, at 2:24. Listen: https://verbatim.theartofservice.com/listen/5a58d3c29660822d

> "I always tell people, I'm like, reverse engineer it. Like try to search yourself up and see like through Instagram, through Tik TOK"
- Abby Baker on Dental Founder Podcast, 2026-10-23, at 7:16. Listen: https://verbatim.theartofservice.com/listen/5649619d33ba50c3

> "When you strip away the 30 useless apps your team ignores and force everyone to operate through three perfectly optimized platforms. Confusion disappears."
- Paul Alex on The Level Up Podcast w/ Paul Alex, 2026-10-23, at 2:39. Listen: https://verbatim.theartofservice.com/listen/aa920db4dabb999f

> "‘He does a lot of his activation in Slack… for Microsoft platform they can use Teams… meeting the users where they are.’"
- Devin Kunysz on The CPG Guys, 2026-10-21, at 46:50. Listen: https://verbatim.theartofservice.com/listen/1ae5f55b62b758b4

> "They can be like a couple thousand characters. So you can actually make a QR code that isn't the link but is the document."
- Paul Ford on The Vergecast, 2026-10-27, at 8:17. Listen: https://verbatim.theartofservice.com/listen/b8cab656f9958f2a