The Founder Mindset with Reza Satchu · The Founder Is the Prize: Pitching Delta CEO Ed Bastian
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builds trust by consistently practicing humility, transparency, and authenticity over time
“The thing that I look for most is humility… if they remain open-minded, they continue to learn… chances are that those are the CEOs who will do better over time”
“The trust and the transparency that we have with our clients is our number one asset… we don’t have outflows, and then we don’t have to deal with selling stocks at the worst possible time.”
“When investors are complaining, take the time, respond to them... community communication will build trust.”
“If you set yourself a goal around improving sleep consistency, for example, and you are tracking that, that is a behavior that's actually very easy to change over time.”
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