“You can actually build protocols that are agent to agent… do not go through the tokenization tax… we built a whole bunch of protocols called latent space protocols.”
CO
Cisco Outshift team
DataFramed ·
The Startup Ideas Podcast · $5T opportunity: AI Roll Ups
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Implemented AI agents built on OpenAI Codex to automate tax return preparation
7,000 returns processed; accountant time saved 31%; one accountant reduced from 180 h/yr to 15 h/yr
“You can actually build protocols that are agent to agent… do not go through the tokenization tax… we built a whole bunch of protocols called latent space protocols.”
“Purpose-built agents, not random AI functionalities, but really purpose-built agents that have certain guardrails and evals to make sure that the results that they are delivering are also reliable and also repeatable”
“When work comes in, the intake agent… preparer agent does the first draft… reviewer agent checks that draft… a person always approves before anything reaches the client.”
“Shopify's AI Chat agent… answers questions about products, sizing, shipping, returns… it uses your catalog and your policies and your knowledge base.”
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