“It’s probably 5X, 10X already now… Salesforce and Parker are driving headless… you can build a custom build on top of Salesforce.”

In The Blink of AI with Georgie Healy · The UI Was the Moat: Mirko Gropp, GM of Digital, Data and Technology at The Living Company

Play from 23:14
23:14

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What was described

Rebuilt their Salesforce-based bot using Salesforce’s headless architecture to embed tone-of-voice and quality-rating features

5X-10X faster than 10 years ago

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