“None of it is done by humans today… we have built into our system various QA processes…”
♫
Said on Freakonomics Radio
“We built our own dialer and AI tool where every call is transcribed… AI scoring, grading, timestamps, flags high-risk accounts”
Profiles in Risk · Brian Graff, CEO & Founder at Vibe Insurance - PIR Ep. 873
Play from 28:23
28:23
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What was described
built an internal dialer and AI transcription/QA system that grades calls, timestamps key moments and flags high-risk accounts
Said nearby on the same subject
“Move somewhere between 30 and 40% of every locum payment straight into your separate account the moment it lands and call it the tax account”
DR
Dev Raga
Dev Raga Personal Finance ·
“I built a commercial grade CRM system ... my team uploads Excel spreadsheets and CSV files. It runs like a baby.”
♫
Said on A Beginner's Guide to AI
“We set each monitor's threshold so that exactly 2% of honest held-out transcripts, pooled across all checkpoints, are flagged.”
♫
Said on LessWrong (Curated & Popular)
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