“Matching a guide dog with its new owner ... involves an extensive interview that covers an applicant's lifestyle, where they live and work, their travel preferences, and even their walking speed.”

“If somebody walked in and offered me $800,000 for that dog, I wouldn't take it”

“Once a dog has mastered everything ... the instructor will wear a blindfold during daily walks. If the dog performs without any incidents, it moves on to a wider variety of public settings.”

“I want a jump dog, a check dog, a track dog, and a back-end dog… that's my team”

“If I do go and renovate… I could sell to an owner-Occ. And an owner-Occupy is going to pay premium on that because they walk in and it's fully renovated”