“A clear outcome is like everybody should have at least one playbook in their work, a process that now AI is doing”
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Said on Build a Better Agency Podcast
“IT cannot own the outcome and cannot own the processes... micro-composite of groups... AI champions within marketing, sales, customer success”
Ashley Gross · Punk CX: Customer Experience Insights with Adrian Swinscoe · Measuring what matters in enterprise AI - Interview with Ashley Gross of The Alliance
Play from 11:25
11:25
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What was described
advocated that IT should not own AI outcomes or processes, but instead create AI champion roles in each business function
Said nearby on the same subject
“65% of leaders are also saying that their business users always have to check the outcome of AI”
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Neda Nia
The CPG Guys ·
“You can't load it to general and artificial intelligence that doesn't have sufficient confidentiality restrictions in it”
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Said on Bloomberg Law
“The third thing this law provides is that arbitrators are no longer allowed to use artificial intelligence in any part of their decision making”
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Said on Bloomberg Law
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