“The three things that must happen on a B2B phone call is when you call someone, you state your name and title. Number two, you communicate your company name and what your company does. And number three, you state the purpose of your phone call and whom do you want to speak.”

Clarence Napier · Insurance Broker and Consultant Supporting Business Owners · Episode 1151: Understanding Business To Business Calls

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What was described

uses a three-step script on every B2B call: state name and title, state company name and what it does, state purpose and who to speak with

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