The Best Practices Show with Kirk Behrendt · 1109: 4 Ways to Protect the Human Side of Dentistry in an AI World - Heather Crockett
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argues that AI should not replace courageous, empathetic conversations with humans, even if it can answer faster
“If a corporation replaces a human worker with an algorithm, that algorithm should still trigger FICA taxes. The company pays into pension funds to maintain the social safety net.”
“So that even if sometimes AI gets wrong, something else will catch it… we can't rely on human to scale”
“If you can't answer how you drive revenue you should not be working here… we went through this whole education… set KPIs”
“Human in the loop combination where you can combine human experience, customer orientation and empathy with the AI efficiency”
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