“They can do that in two ways. One, they can pick up the phone, they call us directly… or two, we have an online form, it's called a Section 154 online form.”
Sharon Blake · Risk on Air · Trust No One
Play from 21:17
21:17
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What was described
Report trust-account irregularities via the Section 154 online form or by calling the trust accounts department directly
Said nearby on the same subject
“In the event of a breach, the first number to always call is the 1-800-BREACH… then the next thing is if there's money involved, to ring your bank's fraud team… then the third place would be to call us in the trust accounts department.”
“All the researchers that we hired into this group called TBD, they report directly to me… it's anti-bureaucracy… we have more than 200 direct reports.”