“Excel is not dead ... until we get to a point where we are building systems that are customized for that business, you're still going to have external files”

“We had kind of a meta conversation about how do we want to handle conflict… we never argued on the ice… that always remained our safe place.”

“My practice manager… will kick my butt around if necessary”

“Nothing is finally finalized until the Excel spreadsheet of the numbers goes in, what your pricing is, whether they like it or not”

“Or can AI take a large part of it so that you can level up the role or delay until necessary?”