“We hired one of our first managers at the time. And that started shifting how we were thinking about the business from being the people doing all the delivery to starting to build out the foundation to build a team.”

David Lee Kim · Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies · How to Stop Being the Bottleneck in Your Own Agency with David Khim | Ep #933

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What was described

Hired a first manager in 2022, shifting from operator-delivery to building a team foundation

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