“I did what is now becoming quite a signature known service, which is creating a bespoke customer framework… I don’t do scripting. I don’t do role plays. I don’t do any of this old, cringy rubbish”

eCommerce Australia · Why Your Retail Staff Training Fails by Monday (And How to Fix It) - Bethany Lucht - Known Studios

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20:59

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What was described

Created a bespoke customer framework for Vickenwoods that replaces generic scripts, role-plays and step-by-step selling with a detailed, modern framework

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