“More than 95% of moms produce more milk after using your products… I send out a survey every six months.”
WR
Whitney Rowell
Unit Economics ·
“I’ve never once seen a consumer say, ‘we want a hundred emails from that brand’… why are we using this technology to do more instead of improve what we have”
Ashley Gross · Punk CX: Customer Experience Insights with Adrian Swinscoe · Measuring what matters in enterprise AI - Interview with Ashley Gross of The Alliance
Play from 3:46
3:46
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
argued that most service-AI use cases focus on doing more (e.g., sending more emails) rather than improving existing experiences
Said nearby on the same subject
“People really do follow people rather than brands… Nine times out of 10, it's going to get more views, more reactions, you know, more impressions from the person's profile.”
LW
Larry Williams
Healthcare Rap ·
“Going too fast… you’re going to have a lot more churn and waste… I would rather be more methodical and risk going too slow than being too aggressive”
SB
Shawn Boyer founder
Practical Founders Podcast ·
“If we were to go around the world today and pick out all of the pieces of Neanderthal DNA that exist in humans today, we would put together more than 90%, possibly more than 95% of the Neanderthal genome”
DS
Dr. Beth Shapiro
Huberman Lab ·
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