“When we're in that level of distress… they need bite-sized pieces of information that directly address what just happened an hour ago.”

“It could easily take me an hour a day to kind of catch up what's happened in the last 24 hours, right? But now I have agents running which summarize and bring that information to me.”

“We deliberately don't give them all the pieces of the puzzle yeah right because in the real world that's what happens you don't have all the information and you need to use data but you also you need to use your own judgment”

“Make it hard for that information to be found. No names, no addresses, no schools. Just make sure you're very mindful and like no landmarks.”

“Cars just can't stop literally in the middle of the roundabout and take photos, which was happening six months ago. Uniforms on the police, there's no longer people just in civilian clothes.”