“Grab a notepad or a note on your phone, and for one week, write down every question a customer asks you, word for word if you can.”
TB
Tristan Brunsdon
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Chris Green · The Green Room with Chris · You could build a $100 million business. But why would you?
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ask owners to write down every decision, relationship, or job that only works because they are in it, then circle the load-bearing ones
“Grab a notepad or a note on your phone, and for one week, write down every question a customer asks you, word for word if you can.”
“People do not get invited back to elite circles because they take great notes. They get invited back because they take the advice on Friday and generate $100,000 with it by Monday.”
“Draw a circle in the center of that sheet of paper... that big circle ... is everything that does happen, ... then within that circle, there's another circle represents the moral will of God... then another circle represents wisdom... then a small dot represents the individual will”
“I went back through my own files on 22 family and owner run businesses… I counted every time the business still needed the owner… I found 376 dependencies. The typical business had 17, the fewest was seven. The most was 26… 31% of the things… were decisions.”
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