“The FBI tool is giving a feeling behavior and impact when you need to provide feedback. And it does help take the sting out of hard conversations, but it's also not sugarcoating it”

Filthy Rich Cleaners: The Cleaning Business Podcast · #185: Was CleanCon Worth It? My Biggest Takeaways From Austin

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What was described

recommended the FBI feedback framework (Feeling, Behavior, Impact) for giving feedback

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