“We built our own dialer and AI tool where every call is transcribed… AI scoring, grading, timestamps, flags high-risk accounts”
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Said on Profiles in Risk
Bobby Samuels · Summation with Auren Hoffman · Protege CEO Bobby Samuels on why synthetic data is always 18 months away, what an AI learns from a failed airline, and the data nobody has unlocked yet
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Ask AI to grade a written document, receiving a consistent “B+” score
“We built our own dialer and AI tool where every call is transcribed… AI scoring, grading, timestamps, flags high-risk accounts”
“I think artificial intelligence may have, if it's harnessed properly and responsibly, ... cut down a lot of the drudgery involved in document discovery”
“I ask AI, listen, I want to change this paragraph, but please note all the implications that we'll have across the document.”
“We just weren't being intense enough and stringent enough about keeping score and tracking the things with like a diligence and an intensity and a consistency.”
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