“We had to build what I call telemetry agents to not only track, but also to bill again and say… we’re going to bill against that as opposed to bill against the seat”
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Said on Closing Bell
Mandy Savoca · In-House Outliers · The System Behind the Legal Tech Stack with BlackLine's Mandy Savoca
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Created an AI billing agent by feeding BlackLine's billing guidelines into an AI model to compare incoming invoices against the guidelines
“We had to build what I call telemetry agents to not only track, but also to bill again and say… we’re going to bill against that as opposed to bill against the seat”
“With this video recognition, VLM models, you're able to just very quickly take a live streaming video, convert it into a text narrative, and then match that against your community guidelines”
“We do the boots on the ground piece. Then they'll take it and review it against underwriting guidelines using AI tools. It's all about collaboration, about packaging services together.”
“Claude… is token-based invoicing. The higher frontier models cost more… I don’t want to start doing a proof of concept to generate a bunch of bills…”
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