“Our Texas data literacy program and resource guide are strong starting points. They give agencies a framework they can use to build training”
NC
Neil Cook
CDO Magazine Podcast Series ·
David Maloney · Australia Overnight · Mastering Frequent Flyer Points - David Moloney with Tony McManus - Mon 12 Oct, 2026
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states that loyalty program hacks are rare and points are generally safe because programs don’t store payment data, only shopping history
“Our Texas data literacy program and resource guide are strong starting points. They give agencies a framework they can use to build training”
“You don’t want to go into a store where your customer is not shopping… if the store is not investing in your customer… then don’t go in there.”
“Last year in the first beauty program, Boots committed to launching two brands into 10 stores a piece. One of them went into over 70 stores and the other one went into over 70 stores.”
“Boots is our key partner for the beauty program. They've committed to listing at least one of the brands into 50 stores.”
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