“Give them a pre-visit agent that will pop up and they can ask questions like, what's the top three priorities in this store?”

Devin Kunysz / Salesforce · The CPG Guys · Salesforce's Devin Kunysz: CRM-Driven Consumer Goods Growth

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What was described

Deployed a pre-visit AI agent that surfaces top-three store priorities and open service cases before a rep walks in

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