Tim Musch · Built for Growth: Home Improvement's Tech Playbook · A Confused Mind Says “We’ll Think About It”
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Built a custom CRM called MarketSharp after buying a Macintosh in the 1980s
“In August 2018, six months after Brown took over as CEO, Buffalo Wild Wings rolls out a special $5 menu for football season. The items include cheeseburgers and bratwurst, encouraging customers to buy those items over chicken wings.”
“Before you buy anything, check what's already inside the software you pay for. Microsoft 365 Copilot, Google Workspace, the AI features in your CRM.”
“‘We built an AI operating system that has all the context… connects into the CRM… because everybody has the same tools, but they don’t have the data’”
“Quinn is an AI assistant built for advisors. It automatically takes your meeting notes, drafts follow-up emails, handles CRM data entry, schedules, reminders.”
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