“We had to fabricate additional questions in the application that we didn't even use for rating just to help the client have the confidence that they were buying the right thing for them”

Nick Kidd · The Insurance Podcast · A Commercial Quoting CRM? Nick Kidd from Quotey shares the future- Part I

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What was described

added extra, non-rating questions to the commercial quote application to build client confidence

Said nearby on the same subject

“If you get asked, say, two questions, one's a legal advice question, one's a commercial advice question, perhaps answer them as separate emails. One, so this is legal advice, this is privileged. And two, here's my answer to your commercial question.”
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Tool Quote build time reduced from half a day to 15 minutes Share this moment

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