“We're actually able to bias the model based off of the direct user feedback using some of these like online training methodologies. We're able to see like real upticks in user satisfaction, completion rates, decreased tool call failures”

“A collective SaaS product … community … you and your other SMEs in the background … the user feedback loop that you can create in that scenario.”

“We’re not training our models … we’re using customer feedback to make our systems better.”

“A separate copy of the model that’s running on the tool calls to judge whether it’s a safe thing to do… or if it is safe, is it what the user asked for”

“We provide an end user interface so that users can select from multiple model providers… administrators have complete governance and control over how data is treated before it ever leaves their network boundary”