“We’re not training our models … we’re using customer feedback to make our systems better.”
Nick Coleman · Lawyerist Podcast · Build or Buy: Choosing the Right AI Tools for Your Law Firm, with Nick Coleman
Play from 26:37
26:37
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What was described
Use customer feedback rather than traditional model training to improve their AI system
Said nearby on the same subject
“Portsmouth businesses should optimize for every AI model rather than backing one favorite. Your customers do not all use the same tool, so picking one just means going missing for everybody else.”
“Number two, lawyers need to educate members of the firm about the difference between traditional legal research using Westlaw and the use of generative artificial intelligence”