“The meaning layer of governance is where an organization extracts all of that sort of latent knowledge… to ensure the agent then understands exactly what it means to deliver at that level”
Melissa Ramey · The AI in Business Podcast · Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
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17:01
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What was described
Define a “meaning” layer where teams document exact definitions of key terms (e.g., “good”, “insight”, “finished”) and feed them to the agent
Said nearby on the same subject
“Sam made a really good point that you cannot hand your work over to agents unless it does two things: define what good looks like; prove that your system does what this good definition looks like.”
“I have an AI agent… I took a picture of my fridge… that agent then feeds me the exact list and says… here are three recipes… it spits out a grocery list.”
“Each term towards the end of term, I go and I have planning days with their teams where we actually look ahead at the coming term to see all the big ideas...”