“The meaning layer of governance is where an organization extracts all of that sort of latent knowledge… to ensure the agent then understands exactly what it means to deliver at that level”

Melissa Ramey · The AI in Business Podcast · Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce

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What was described

Define a “meaning” layer where teams document exact definitions of key terms (e.g., “good”, “insight”, “finished”) and feed them to the agent

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“Sam made a really good point that you cannot hand your work over to agents unless it does two things: define what good looks like; prove that your system does what this good definition looks like.”
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