“One of the ways we engage people into what we call the adult ego state is through the use of questions. Because questions get your brain to turn on.”
The Perfect RIA · Better Conversations Through Self-Awareness With Greg Witz
Play from 22:29
22:29
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What was described
use simple questions to shift interlocutor into adult ego state during stressful interactions
Said nearby on the same subject
“One of the most important ways we can communicate is something called the adult to adult. And when communicating, one of the things that the adult does is it asks a lot of questions, right? Because it seeks information. And the other thing it does is it uses questions to transfer information.”