“One of the most important ways we can communicate is something called the adult to adult. And when communicating, one of the things that the adult does is it asks a lot of questions, right? Because it seeks information. And the other thing it does is it uses questions to transfer information.”

“One of the ways we engage people into what we call the adult ego state is through the use of questions. Because questions get your brain to turn on.”

“Sometimes I put out a general question for help on our internal communication channel. So for instance, when we did the one on Tinder, I have never used Tinder. And so I needed to ask my colleagues for help and my kids, by the way.”

“The first question is… who do you think will win? The other… who are they going to vote for? … you’re basically asking people to share information from their social networks.”

“Research shows we actually learn more from other people if, instead of seeking their feedback, we ask for their advice.”