“Bring these maps out, print them, stick them on a wall, review them with people, they're clicking, they're getting the idea that this is not a snapshot”
NW
Neil Williams
This is Journey Management ·
“I don’t have a large-scale printer, so I’m sticking together Journey Maps with A3 pages… it makes a huge difference when you start to bring the map into the room”
Neil Williams · This is Journey Management · Landscape the garden first: Journey Management at Cathay Pacific with Neil Williams
Play from 30:17
30:17
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What was described
prints large A3 journey maps, physically assembles them on a wall, and walks teams through the map in person
Said nearby on the same subject
“Now, that's done automatically, you know. No person has to physically walk a character into every wall. AI does it, 24-7, right, while people are sleeping.”
SY
Shuhei Yoshida
The Vergecast ·
“I map quested directions from their townhouse to a company, to the second company, to the third company and back to their townhouse and then just had print.”
BB
Brian Burton
Owned and Operated ·
“We started mapping out all the physical attributes and biometrics… we measure those 86 muscles… train it on the known relationships”
DC
David Chalk
Dyslexia Explored ·
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