“We didn't hire for their technology chops. We hired for their people chops. Did they love other people? Did they like talking to people, like serving people?”

Ron Johnson · B2B Go-To-Market Leaders · Apple Store Creator Ron Johnson on How He Helped Steve Jobs Solve Apple's GTM Problem

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What was described

Hire retail staff based on people-centered traits (kindness, love of serving) rather than technology skills

Said nearby on the same subject

“When I’m hiring, I look for people who love acquiring skills (mastery) and believe in the mission (purpose). They’re gold even if not great at a specific task yet.”
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Paula Pant
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Australian Government
Australian Parliament: House of Representatives ·
Why it worked $4.3 million Share this moment
“Gary hires, we hire in particular for merit first, right? It is pure merit-based hiring.”
♫
Said on The GovCon Room
How they work Share this moment
“I might have a skill that says generate an outline, generate a curriculum… it’s more just kind of based off of how I operate in my day-to-day work.”
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Danny Barrow
The Learning & Development Podcast: The #1 L&D Show ·
Automation Share this moment

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