Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
Log CRM data from a Microsoft Teams channel or by voice instead of requiring reps to click through a CRM UI
Said nearby on the same subject
“We built out an agent that lives inside of Microsoft Teams and allows all parts of our organization to access a centralized knowledge base and see live data from our ERP, our CRM, and other internal software tools”
“We invested in Salesforce, is our CRM system and not just as our CRM, but it's our marketing tool and we do quoting out of it ... it does our billing, project management, support tickets”