“The temptation… is to reward people for outcomes… That is the death of radical innovation… So the performance management system we have directs people back towards the habits, not towards the outcomes.”

Astro Teller, X · Think Fast Talk Smart: Communication Techniques · 332. Rethinks: Learn Faster and Fail Smarter

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What was described

Reward habits (humility, curiosity, learning) instead of outcomes (e.g., “ringing the bell”) in performance reviews

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