“Instead of there being four performance reviews, there are eight a year. So about every six weeks, you have a performance review at Chubb”

Profiles in Risk · Jose Cruz, President at CS9 Consulting - PIR Ep. 868

Play from 38:03
38:03

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What was described

Increased performance review frequency from four times a year to eight (every six weeks) to keep agents under a data-driven microscope

4 to 8 reviews per year; every six weeks

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