“I spend a lot of time now really obsessing about what does your brand mean to the consumer as opposed to what product are you simply trying to sell them.”

“The time to build before… you want to spend three months, at least I'm building something. Right now, that time could take you a week.”

“We've now invested in, I think, eight companies where assets have been sourced from China ... we have not directly invested in China, but we've developed close relationships with local partners”

“We actually go and try to measure clients' calendars. How much time do they actually spend in the app? … we’re obsessing over how do we get you out of RAMP?”

“The young lady ... uses Neon Service Center, now she's able to spend her time on actual revenue-generating activities, not pecking information into a keyboard.”