“You have to do seven, eight, nine company visits per week… they don’t fully understand Zoom, they just want to visit you”

“Every two weeks to this day, I conduct a meeting with anyone in our company who has been hired within the past two weeks”

“It starts with a coffee, a phone call, a meeting in person, or a business clinic...”

“I have the call transcript… how they dispositioned… how many people visited the website… call numbers came from social media versus Google business profile.”

“We had two drivers per every vehicle. So, again, there was just like this massive explosion. It was an owner-operator model where we didn't have as many company trucks that we had to invest into. But they were bringing their own trucks on with us.”