Melissa Ramey · The AI in Business Podcast · Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
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Implement a gate that forces the agent to stop and wait for human instruction whenever it reaches a predefined decision point
“Authority comes down essentially to what decisions am I choosing as the human in the loop to make? What decisions am I giving to the agent to make? And what decisions can the AI agent never make?”
“10-10-10 is a decision-making system… we make our decisions largely on gut… the system forces a structured evaluation.”
“Out of like basically group of executives who wait to make decisions and groups that don't of the group that waits 94 of them were less effective than the group that doesn't wait”
“Tony: "we actually rolled an aircraft in by hand to the gate… it was a DC-10… we just rolled her in, and the guy told us to stop, and we stopped it right on the mark”
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