“If you could pause just for four seconds, there's a space between what comes out of their mouth and your mouth.”

“Pause for three or four seconds and see if there’s a… Tell me more. Or they go, okay. Exactly.”

“When investors are complaining, take the time, respond to them... community communication will build trust.”

“The breathing, four seconds in, four seconds out for four minutes, or your box breathing”

“It’s very important if you’re running an organization to create quiet working space… activity based working… create different spaces… encourage people to move to the right space for the kind of work they’re doing.”