“Would you rather have a forecast completely inaccurate but you can explain why, or spot-on but you can't explain? I always aim to be able to explain why I'm off.”
KS
Katelyn Stienen
FP&A Today ·
Women Who Move Nations - The Public Transport Podcast · Angie Doll - Managing Director, Rail Australia and New Zealand at Go-Ahead Group
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
empowered staff to make decisions by always explaining the ‘why’ behind actions
“Would you rather have a forecast completely inaccurate but you can explain why, or spot-on but you can't explain? I always aim to be able to explain why I'm off.”
“If somebody else gives you permission to take action, the person can also take away your permission… make the decision yourself”
“I would call Jeanette’s manager and explain the call… I find that disturbing because it took 50 people behind Jeanette to make her look that successful… I would get a call and say your company’s amazing… I would ask who is your project manager? … I call Susie and her manager and say you did an amazing job.”
“Authority comes down essentially to what decisions am I choosing as the human in the loop to make? What decisions am I giving to the agent to make? And what decisions can the AI agent never make?”
The strongest new moments on your topics, in the speakers' own words. Free for three topics.
No card. No password. One-click unsubscribe.
Pro watches up to 25 names or phrases and emails you the morning after they are said.
See Pro, $29 a monthVerbatim quotes a short extract and links to the episode; the episode belongs to its publisher. Remove a show.