“I volunteered to give guest lectures for my friends' classes… it was perfect place to practice, under pressure but didn’t matter later.”
AG
Adam Grant
Think Fast Talk Smart: Communication Techniques ·
Adam Grant · Think Fast Talk Smart: Communication Techniques · 333. Find the Vibe: Build Stronger Connections Through Communication Part 1
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distributed feedback forms after each guest lecture asking for specific suggestions on what to repeat and what to change
“I volunteered to give guest lectures for my friends' classes… it was perfect place to practice, under pressure but didn’t matter later.”
“I repeat back to them something they've never had anyone repeat back to them… I ask, did I capture that accurately?”
“Units can comment, give suggestions, scores; this information is analyzed by manufacturers, shortening the feedback loop.”
“I would suggest that 80 to 90% of people put their actual phone number in those forms.”
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