“I started our own AI transformation… I’ve been building my own agents… I’ve shown I’ve led by example.”
Jean-Christophe Pitié · The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX · Contentsquare's Jean-Christophe Pitié on measuring CX when the visitor is an AI agent
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21:03
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What was described
Built his own AI agents and used them on his work, then showed the team by example (role-modeling) to drive adoption
Said nearby on the same subject
“He had a group of GrokBot agents ... named his group chat Executive Team ... his Slack group chat with his real executive team was also called Executive Team ... the GrokBot ... crossed the wires and decided to share the financial update in the executive team with the humans.”
“He’d fix them for his classmates, buying a screen for 30 bucks and then charging his buddies 70 to 100 dollars for a fix. So tripling his investment.”
“His father's name stayed off the loan. By the next morning, he was sitting with the bank's regional supervisor, a man who would rise to run the whole bank as Casey rose alongside him. Casey got his credit on his own signature.”