How accurate are Verbatim's quotes?

Every Verbatim quote can be checked: it links to the second it was said and plays the publisher's own audio from there. The numbers below are counted live from the library: how many moments are kept, how many name a confirmed speaker, how many carry a number, and how many shows have been removed. Quotes are machine transcribed, so a word or name can be misheard; any reported error is corrected or removed.

Updated

The library right now

Counted live each time this page loads.

27,754moments in the library
901shows
4,349confirmed speakers (16%)
42%of quotes include a number
559moments added in the last day
27,754added in the last 7 days
24words in the average quote
0shows removed on request

What we measure

Framework

The Play-It Test

A quote counts only if anyone can play the second it came from.

The Play-It TestA quote counts only if anyone can play the second it came from. Speaker: Named when the episode confirms who spoke. Source: The show, the episode and its date. Second: Plays the publisher's audio from that moment. Fix: Reported errors are corrected or removed.Speaker: Named when the episode confirms who spokeSpeakerNamed when the episodeconfirms who spokeSource: The show, the episode and its dateSourceThe show, the episodeand its dateSecond: Plays the publisher's audio from that momentSecondPlays the publisher'saudio from that momentFix: Reported errors are corrected or removedFixReported errors arecorrected or removedThe Play-It TestA quote counts only if anyone can play the second it came from. Speaker: Named when the episode confirms who spoke. Source: The show, the episode and its date. Second: Plays the publisher's audio from that moment. Fix: Reported errors are corrected or removed.Speaker: Named when the episode confirms who spokeSpeakerNamed when the episode confirmswho spokeSource: The show, the episode and its dateSourceThe show, the episode and its dateSecond: Plays the publisher's audio from that momentSecondPlays the publisher's audio fromthat momentFix: Reported errors are corrected or removedFixReported errors are corrected orremoved
Every row carries its own receipt: speaker, show, date and the second, so a reader checks it in one click.

What does a confirmed speaker mean?

A speaker is confirmed when the episode introduces that person by name as a speaker in its first five minutes. When it does not, the quote is shown as said on the show, without a name, rather than guessing. Quotes where someone is only talking about a person, rather than being that person, are not confirmed. That is why the share of confirmed speakers is lower than the share of quotes: Verbatim would rather leave a name out than put the wrong one in.

How do I report an error?

Write to support@theartofservice.com with the link to the moment. Every row links to its second, so the check takes a minute. Errors are corrected or the row is removed. On Verbatim Advisory, a broken link or a wrong attribution means a refund of that brief.

Frequently asked questions

Are Verbatim quotes word for word?

They are the speaker's words as transcribed by machine, with filler words removed by the transcription, never rewritten. A word or name can be misheard, which is why every quote links to the second it was said and plays the publisher's own audio, so you can check it before you rely on it.

How many speakers are confirmed?

The live figure is shown on this page. A speaker is confirmed only when the episode introduces that person by name in its first five minutes. Other quotes are labelled as said on the show, without a name. Verbatim leaves a name out rather than guessing.

What happens when a quote is wrong?

Report it to support@theartofservice.com with the link and it is corrected or removed. For Verbatim Advisory, a broken link or a wrong attribution means a refund of that brief, as the terms say.

Are sponsor reads included?

No. Sponsor reads and advertisements are removed before a moment is kept, so a quote is never an advert read by a host. Moments are ranked higher when the speaker is named, speaks first-hand and gives a number.

How fresh is the library?

New episodes are transcribed and read every day. The numbers on this page are counted from the live library each time it loads, including how many moments were added in the last day and the last week.