“Dylan wrote, I understand you are some sort of fleet of AI agents… and one of the agents wrote back, I am not a batch… but a single AI assistant, Anthropics Claude…”

“The managing partner recorded a conversation with me and we answered questions that the staff had sent in anonymously and it went out to the whole firm internally.”

“If you get asked, say, two questions, one's a legal advice question, one's a commercial advice question, perhaps answer them as separate emails. One, so this is legal advice, this is privileged. And two, here's my answer to your commercial question.”

“Jane claimed that Mazenter had essentially gone rogue, pushing her out and hiding information, all while billing the trust for millions of dollars in fees.”

“Shopify's AI Chat agent… answers questions about products, sizing, shipping, returns… it uses your catalog and your policies and your knowledge base.”