“I used to have all of my technicians text me their numbers at the end of each day… each individual had to send a group text of what their sales numbers were for the day.”
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Said on Think Like an Owner
HBR IdeaCast · Optimism Is Now an Essential Leadership Skill
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Each night sends her husband a text listing three to four good things that happened that day, without expecting a response
“I used to have all of my technicians text me their numbers at the end of each day… each individual had to send a group text of what their sales numbers were for the day.”
“She creates a proper page for each of her three main treatments, answering the questions patients ask her every day.”
“One thing you could do is at the end of each day, write down one or two positive things that happened that day.”
“I keep a Bloomberg literally beside my bed… a machine with six screens ready to go, which happens three, four times a night”
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