“When a customer needs a person, Avoca has 24-7 live transfers built in, so nothing's going to fall through the cracks.”
Corey Creekmore · Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast · How a $75M HVAC Company Generates Leads Across 7 Locations
Play from 5:52
5:52
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What was described
implemented Avoca platform to handle inbound calls, follow-ups, texts, web leads, dispatching and CSR coaching across all locations
30% increase in booking rates
Said nearby on the same subject
“We do have a centralized phone system now. We're working on centralizing dispatch as well for all locations.”
CC
Corey Creekmore
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast ·