“Most teams, one, aren't tracking what's their conversion to demo or booked call from webinar signups. And if they are, it's more around 2%. So seeing that above 10% has been really cool.”

“There were hundreds of state bills to keep track of. There were growing teams. There was politics of a fast-changing organization.”

“The three things that must happen on a B2B phone call is when you call someone, you state your name and title. Number two, you communicate your company name and what your company does. And number three, you state the purpose of your phone call and whom do you want to speak.”

“We’re building this team around us to help me just do what I need to do, my secret sauce, which is teach ... most of the work I have to do is show up in front of the camera and deliver these episodes.”

“One of my most favorite things for client service is just using Otter transcripts, which we may migrate to zoom, getting so many insights around what clients are asking for sentiment of clients.”