“We do send out thank you cards”

Harold Smith · Booked Out: A Podcast for Home Service Business Owners by Sure Shot Systems with Ben Desjardins · Fired, Then Asked Back as a Partner: 40 Years of Floors | Harold Smith, Smith Carpet & Tile

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What was described

sent thank-you cards to customers after a job is completed

Said nearby on the same subject

“Just mention. Tell them Alan Fu sent you. Yeah, just tell them Alan Fu sent you and then they'll look after you.”
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Said on Asset Rich with Jack Henderson
Growth tactic Share this moment
“We built a simple thank you page ... we made the offer for the surprise box with a button at checkout ... after they sign up ... we hit them with the upsell afterwards”
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Sarah Williams
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Why it worked Share this moment
“Our CRM will send it out after technician checks out of the job.”
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Drake Hasselquist
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“They got on calls with 300 other customers and they've just completely nailed the content thing at this point because of that.”
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Said on The Nathan Barry Show
How they work 300 calls Share this moment

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