“I bought a thing called the communications course, which promised to improve my ability to communicate.”
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Said on The Joe Rogan Experience
Tradeoffs · States Race to Get the Word Out About New Medicaid Work Requirements
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run real-time communication experiments such as texting before calling to see if response rates improve
boost response rates by two or three points
“I bought a thing called the communications course, which promised to improve my ability to communicate.”
“Dashboard that automatically puts every incoming email and text in order… gives you kind of like this AI response… you can review it before you hit send”
“Hook yourself up to a blood pressure cuff or a heart rate variability real-time monitor. And you can see in real time how changing your breathing changes your nervous system”
“Rate of improvement ... was roughly 7x before ... now several times that, say maybe 4 to 5x”
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