“You don’t want to go into a store where your customer is not shopping… if the store is not investing in your customer… then don’t go in there.”
WR
Whitney Rowell
Unit Economics ·
Aaron Luxmoore, Lexer · eCommerce Australia · One Customer, Three Profiles: Building a Single Customer View with Lexer (Aaron Luxmoore)
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Charge customers based on the number of customer profiles stored in AWS rather than per seat or flat fee
“You don’t want to go into a store where your customer is not shopping… if the store is not investing in your customer… then don’t go in there.”
“We have rebuilt effectively Amazon AWS at the data storage level… offering it to the 300,000 MSPs… end customer will pay probably 50% of the fee that they do.”
“Portsmouth businesses should optimize for every AI model rather than backing one favorite. Your customers do not all use the same tool, so picking one just means going missing for everybody else.”
“People really do follow people rather than brands… Nine times out of 10, it's going to get more views, more reactions, you know, more impressions from the person's profile.”
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