Australia Overnight · Australia Overnight with Tony McManus - Wed 14 Oct, 2026 - Full Show
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When call volume is high, they quickly move through callers to give everyone a chance to speak
“They had only one phone line so to give the illusion that they were this big publishing house Branson would disguise his voice when people called and transfer callers between fictional departments”
“They don’t have a huge risk department… they can strike quickly… you have that ability to move quickly.”
“You can suggest that they make it as high as possible or as low as possible. With someone moving out of their main residence, they would want it to be as high as possible generally.”
“When you strip away the 30 useless apps your team ignores and force everyone to operate through three perfectly optimized platforms. Confusion disappears.”
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