“The next thing I want you to think about is can you create systems documentation for your top three processes that you have in place?”

“I've been spending maybe at least one to two hours a day recently just working on the business... documenting the processes and systems that we've already got in place”

“She creates a proper page for each of her three main treatments, answering the questions patients ask her every day.”

“First, document… second, turn a recurring process into a skill… third, once the skill works reliably, schedule it or connect it with other skills to create an agent”

“So in her system prompt, I tell her what her sense of humor is and how she should respond with a bit of spark, a bit of punk.”